Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use ML CastBebe (the "Service"). We are committed to handling your data responsibly and in line with applicable data-protection laws.

2. Who We Are

The data controller is ML BRAND. For any privacy matter you can reach us at mlbrand.ltd@gmail.com.

3. Data We Collect

• Account data: your email address and hashed password.
• Purchase data: the package purchased, amount, currency, date, and a payment reference. Card details are processed by Stripe and are not stored by us.
• Content data: the images and text you submit to generate videos, and the videos produced.
• Usage & technical data: credits used, basic logs, and technical information needed to operate and secure the Service.

4. How We Use Your Data

• to create and manage your Account;
• to process payments and maintain purchase records;
• to generate, store, and deliver your videos;
• to send service emails (access link, password resets, purchase confirmations);
• to provide customer support and handle refund requests;
• to secure the Service, prevent abuse, and comply with legal obligations.

5. Legal Bases

Where applicable law (such as the GDPR) requires it, we rely on the following legal bases: performance of our contract with you (to provide the Service), our legitimate interests (to secure and improve the Service), your consent (where requested), and compliance with legal obligations.

6. Sharing & Processors

We do not sell your personal data. We share it only with trusted service providers who process it on our behalf, including:

• Stripe — payment processing;
• Brevo — transactional email delivery;
• Cloud storage & AI providers — to generate and store your videos;
• Hosting provider — to run the Service.

These providers process data under their own terms and appropriate agreements. We may also disclose data where required by law.

7. International Transfers

Some providers may process data outside your country. Where required, such transfers are covered by appropriate safeguards (for example, Standard Contractual Clauses).

8. Data Retention

We keep your Account and purchase records for as long as your Account is active or as needed to comply with legal, accounting, or reporting obligations. Generated videos and submitted content are retained to provide the Service and may be deleted on request, subject to legal retention needs.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at mlbrand.ltd@gmail.com. You may also have the right to lodge a complaint with your local data-protection authority.

10. Security

We use reasonable technical and organizational measures to protect your data. Passwords are stored in hashed form and never in plain text. Payments are handled by a PCI-compliant processor. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Cookies

We use a strictly necessary session cookie to keep you signed in. This cookie is essential for the Service to function and is not used for advertising.

12. Children

The Service is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

13. Changes

We may update this Policy from time to time. The "Last updated" date reflects the latest version. Material changes will be communicated through the Service or by email.

14. Contact

For privacy questions or requests, contact us at mlbrand.ltd@gmail.com.